Q: A friend of ours photographed and videoed our wedding ceremony several weeks ago and gave us a DVD with JPG and MOV files on it. The JPEG images are fine, but we can't play the MOV videos, and for ...

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It’s happened to all of us at one time or another. We’ve just met someone, he or she finds out that we work with computers, and those feared words come out, “Oh, you work with computers. Maybe you can ...

Staples on Tuesday launched a three-tiered set of computer tech support plans. The retailer said that its Total Support Plans are designed to support customers dealing with unexpected tech troubles, ...