Hotel companies are starting to conclude that guestroom key cards are no longer the key to customer satisfaction. The largest hotel companies in the world are experimenting with technology that allows ...

Last November, Starwood launched its keyless entry campaign. The program was built to allow smartphone and smartwatch users the ability to remotely check into their rooms and unlock their doors, ...

Starwood Hotels & Resorts and Hilton Worldwide last week each announced plans to offer their loyalty-program members the option to skip front-desk check-in and use their smartphones as room keys.

UPS Inc. (NYSE:UPS) said today it is expanding a program with Latch, a provider of keyless delivery services, that grants UPS drivers keyless access to drop off parcels in common areas of multi-unit ...